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🛒 Terms & Conditions
Welcome to The Shopee Corner (“we”, “us”, “our”). By accessing, browsing, or purchasing from theshopeecorner.com (“Website”), you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions (“Terms”).
If you do not agree with these Terms, you must not use this Website or place an order.
1. General Terms & Use of Website
1.1 Business Identity
The Shopee Corner operates as an independent online retail platform offering curated lifestyle and consumer products through theshopeecorner.com.
1.2 Scope of Terms
These Terms apply to all visitors, users, and customers of our Website, including browsing, account creation, and purchases.
1.3 Jurisdiction & Service Area
We are an Australia-based business operating primarily within Australia, with shipping available to selected international destinations including the United States, Canada, and selected European and Asian territories.
All transactions are conducted in Australian Dollars (AUD).
1.4 Age Restrictions
You must be 18 years or older to place an order. Users under 18 may only use this Website with the consent and supervision of a parent or legal guardian.
1.5 Amendments
We may update or amend these Terms at any time. Continued use of the Website constitutes acceptance of the revised Terms.
2. Pricing & Payment
2.1 Pricing
All prices are displayed in AUD.
Prices are inclusive of GST for Australian orders.
Prices are exclusive of GST for international orders where applicable.
International customers are responsible for any duties, customs charges, or local taxes imposed by their country.
2.2 Accepted Payment Methods
We accept the following payment methods:
Visa & Mastercard (debit and credit cards)
PayPal
Apple Pay
Google Pay
Other payment methods powered by Stripe
All payments are processed securely through third-party payment gateways, including Stripe and PayPal.
The Shopee Corner does not store or have access to your full credit card details.
2.3 Pricing Accuracy & Changes
Prices, promotions, and product availability may change without notice.
We reserve the right to correct pricing errors and to cancel or refuse orders placed due to incorrect pricing.
2.4 Billing Authorisation
By placing an order, you authorise us to charge your selected payment method for the total amount of your purchase, including applicable taxes and shipping fees.
3. Shipping & Delivery
3.1 Delivery Areas
We ship Australia-wide and to selected international destinations.
Australian orders are shipped via Australia Post, while international deliveries are handled by Australia Post and its overseas postal partners.
3.2 Processing & Delivery Timeframes
Orders are typically processed and dispatched within 1–2 business days after payment confirmation.
Estimated delivery times:
Australia: 3–7 business days
International: 7–21 business days (subject to customs clearance)
Delivery timeframes are estimates only.
3.3 Shipping Fees (Australia)
Australian shipping fees range from AUD $4.49 up to $11.50, depending on order size and delivery location.
Free standard shipping applies to Australian orders over AUD $40.
International shipping fees are calculated at checkout based on destination and weight.
3.4 Risk & Responsibility
Once an order has been dispatched and handed to the courier, The Shopee Corner is not liable for delivery delays, loss, or damage occurring in transit.
Customers are responsible for providing accurate delivery information. Re-delivery costs caused by incorrect details are the customer’s responsibility.
4. Returns, Refunds & Exchanges
4.1 Change-of-Mind Returns
Change-of-mind returns are accepted if:
The item is unused, in original packaging, and returned within 7–30 days of receipt
Proof of purchase and proof of return are provided
Customers are responsible for return shipping costs.
4.2 Faulty, Damaged, or Incorrect Items
Under Australian Consumer Law (ACL), you are entitled to a refund, replacement, or repair for faulty, damaged, or incorrectly supplied goods.
In these cases, The Shopee Corner will cover return shipping costs.
4.3 Refund Processing
Approved refunds are issued to the original payment method and may take 3–7 business days to appear, depending on your bank.
4.4 Non-Returnable Items
For hygiene and safety reasons, personalised items, undergarments, and sanitary products are non-returnable unless faulty or incorrect.
4.5 Return Authorisation
Please contact info@theshopeecorner.com before returning any item. Unauthorised returns may not be accepted.
5. Warranties & Liability
5.1 Australian Consumer Law
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
5.2 Manufacturer Warranties
Some products may be covered by a manufacturer’s warranty. These warranties are provided by the manufacturer and subject to their terms.
5.3 Customer Responsibility
Damage caused by misuse, neglect, or failure to follow care instructions is not covered.
5.4 Limitation of Liability
To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential losses.
Our total liability is limited to the purchase price of the product.
5.5 Force Majeure
We are not responsible for delays or failures caused by events beyond our control, including natural disasters, pandemics, courier disruptions, or government actions.
6. Privacy & Data Use
We comply with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
6.1 Information Collected
We may collect:
Name, email, phone number, billing and shipping addresses
Payment information (processed securely by third parties)
Optional data such as newsletter sign-ups and website analytics (cookies, Facebook Pixel, Google Analytics)
6.2 Use of Information
Personal information is used primarily for order processing and delivery.
Marketing communications are optional and consent-based.
6.3 Data Sharing
We only share necessary information with:
Australia Post and international delivery partners
Secure payment processors (e.g. Stripe, PayPal)
We do not sell or rent personal data.
6.4 Access & Corrections
You may request access, correction, or deletion of your information by emailing info@theshopeecorner.com.
7. Intellectual Property
All content on this Website — including logos, images, text, graphics, and designs — is the property of The Shopee Corner unless otherwise stated.
You may not copy, reproduce, or distribute our content without written permission.
Third-party trademarks (including Amazon and ClickBank) remain the property of their respective owners.
By submitting reviews, testimonials, or images, you grant us a royalty-free licence to use that content for marketing purposes.
8. Dispute Resolution & Governing Law
8.1 Informal Resolution
Disputes must first be raised by contacting info@theshopeecorner.com to allow a reasonable opportunity for resolution.
8.2 Mediation
If unresolved, both parties agree to attempt good-faith negotiation or mediation before court proceedings.
8.3 Governing Law
These Terms are governed by the laws of Queensland, Australia, and applicable supplier jurisdiction laws where relevant.
8.4 International Customers
International customers agree that disputes are governed by Australian law and subject to the jurisdiction of Australian courts.
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info@theshopeecorner.com
© 2024 The Shopee Corner.
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ABN: 88 984 830 059


